Box Office
Purchase Tickets
Box Office Hours:
Saturdays 3-7 p.m.
Sunday 12-4 p.m.
Open one hour before every performance.
1. Online 24/7
Click on the “Buy Tickets” button next to the event. Residents must select the resident price from the drop-down menu when selecting seats to receive the resident discount. For assistance: alden@mcleancenter.org or 703-790.0123.
2. In-Person/Box Office
The Box Office is open on Saturdays from 3-7 p.m. and on Sundays from noon-4 p.m. You can reach box office staff during open hours at 703-790-0123 or email alden@mcleancenter.org to work with the Patron Service team. Phone sales incur convenience charges. The Box Office is always open one hour prior to a ticketed performance.
Ticket Refunds
Refunds are available for ticketed events at The Alden up to 48 hours before showtime. Convenience fees are non-refundable. If a performance is canceled, an Alden staff member will contact you by email or phone to explain how refunds will be processed. If you have any questions, email alden@mcleancenter.org or call 703-790-0123.
Seating Capacity
The capacity of the Alden is limited to the number of available seats in accordance with Virginia fire code regulations. Therefore, for your safety, all persons entering the theatre must have a ticket including infants and small children and a no standing room policy is strictly enforced.
Resident Discounts
All patrons residing within the MCC tax district are eligible for discounts on all Alden-sponsored events. Identification may be requested at the time tickets are purchased to verify residency. You must select the resident price from the drop-down menu when selecting your seat. To find out if you are eligible for our resident discount, visit our MCC tax district page.
Senior Discounts
Senior (60+) discounts are available. Proof of age or ID may be requested.
Accommodations
Accessible Seating
Open wheelchair spaces are available with adjacent companion seating.
Transfer seating is available in rows B, D, F, and H with adjacent companion seating. These seats feature armrests that can be raised to aid transfer from a walker or wheelchair. Companion seating is adjacent to these seats.
Assistive Listening Devices
Here at the Alden, it is important that everyone in the community can come see a show and enjoy their time in the theatre. We have weighted lap pads, fidget stones, and over the ear headphones in the box office for audience members by request. These sensory tools can be helpful to make sure that our audiences feel at home. Patrons are also welcome to bring their own comfort items to performances, though we do ask that patrons do not bring in light-up or sound-making devices. The Alden is equipped with an infrared audio system for those who are hearing impaired. It can be used with or without a hearing aid. Limited supply available on a first come-first served basis. ID or credit card exchanged for device.
Other Needs
The Alden is fully ADA compliant and will make arrangements for reasonable accommodations.
Contact us at alden@mcleancenter.org or 703-790-0123.
Seat Cushions
Ask your usher for a cushion if you need a bit of extra height. These are available at all performances but are very popular at shows for children and families. Limited supply available on a first come –first served basis.
Financial Assistance is Available
Like other communities, Dranesville Small District 1A residents sometimes find they are in need of financial assistance in order to attend MCC-sponsored programs and activities. We want to facilitate participation for everyone! When registering for a class or purchasing tickets to an Alden Theatre performance, you can request to receive a subsidy by writing to: alden@mcleancenter.org.
For purposes of public accountability, we will ask that you sign an affidavit to document your stated need. Always keep in mind that financial assistance is available to help you be a part of our fantastic programs, so don’t hesitate to inquire.
